Your search resulted in 10 "Customer Service Representative" jobs in Hudson Valley, NY. Save Job SearchSave SearchSave Job Search: Customer Service Representative
Benefits:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with substantial company match
- Life and travel insurance
- Tuition assistance
- Wellness reimbursement program
- Paid holidays and vacation
What is a SAP Functional Analyst?
SAP Functional Analysts work within the Information Technology group which supports the company’s Information Technology infrastructure and applications and maintains a high availability operation. A SAP Functional Analyst has a deep understanding of the SAP software and works closely with the business to ensure business needs are being met. A Customer Service SAP Functional Analyst collaborates with the Contact Center and Customer Experience teams to understand business processes and ensure that the SAP software is configured and designed to best meets the needs of customers and the business.
What does a SAP Functional Analyst do?
- Actively participates in all stages of the Software Development Lifecycle, including planning, analysis, design, requirements definition, functional design, development, testing, implementation, and training for solutions.
- Demonstrates a high-level understanding of standard data structures and processes for assigned system(s)
- Conducts system performance analysis, troubleshooting, and supports software installations
- Maintains functional and technical specification documentation in alignment with business requirements.
- Performs quality assurance and functional unit testing for assigned system(s)
- Builds professional relationships with management, business representatives, and team members to ensure delivery of proposed solutions meet business needs
- Provides support for storm/emergency restoration efforts
What does it take to be a SAP Functional Analyst?
Required:
- Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or related field of study. In lieu of a bachelor’s degree, candidates with an associate’s degree in the aforementioned fields and 3+ years of related experience and candidates with a high school diploma or equivalency degree and 5+ years of related experience will be considered.
- Excellent interpersonal, verbal, and written communication skills; ability to interact effectively with individuals at all levels
- Ability to quickly troubleshoot problems that may arise in work products and partner with analysts to identify and implement solutions; determine root cause and research potential solutions
- Ability to understand business functionality and translate it into process flow diagrams, application requirements and system design
- Must act as a role model for technical competence, helpfulness, facilitation of learning, and teamwork
- Must take responsibility for personal learning, development, and time management, and set achievable and meaningful work jobs while managing personal targets
- Must demonstrate commitment to organizational values including performing to a high ethical standard while focusing on integrity, collaboration, and teamwork in all efforts
- Must be able to work off-hours and weekends when required and be available for scheduled 24/7 callout support
- Valid driver’s license
Preferred:
- Master’s degree in Computer Science, Management Information Systems, or Information Technology field
- Experience with the SAP S/4 Hana platform
- Experience with SAP’s C4C or CRM applications
- Experience as a business analyst, functional analyst, or software developer
- Experience in energy & utilities or service industries
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $69,800 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
[DM1]Update min
[RM2]???
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 5/3/24
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a high energy, motivated Night Warehouse Supervisor in our Coxsackie, NY Distribution Center.
The primary duties of the Night Shift Supervisor will strive to achieve the production and
distribution objectives of the company using supervisory methods and coaching techniques. Is
responsible for warehouse training, developing warehouse personnel to ensure accurate, on
time, and damage free movement of product shipped out of the warehouse. Will help build a
team environment of well-trained employees. Employ excellent communication skills to facilitate
completion of night shift job duties. Follow and promote the accepted safety practices to
maintain a safe working environment. Emphasis will be placed on proper truck loading and
breakage and damaged product control ensuring high levels of customer satisfaction.
Position will also learn the processes and serve as a back up to the night managers in the areas
of shift production set up; understanding how to and executing on waving, label creation, job
assignment, invoicing, and other administrative tasks as needed to ensure successful night shift
work completion in the absence of the night shift Manager.
ESSENTIAL POSITION RESULTS
• Must be able to multi-task and stay on top of highly complex processes with a large
amount of data.
• Must be able to maintain composure and stay focused in times of stress.
• Must be able to recognize problems at an early stage and be able to communicate and
trouble shoot to resolve the problems.
• Must possess good communication skills to keep night management fully apprised of
situations that arise. When necessary, will need to contact technical support to resolve
system and software problems.
• Supervises warehouse union employees. Working knowledge and a thorough
understanding of the Collective Bargaining Unit Contract is required.
• Expected to provide staff coaching for improvement as well as praise for a job well done.
• Works with all hourly employees to insure the accurate picking of orders and proper
loading of trucks.
• Must have knowledge of SAP, Lucas, and all warehouse management systems.
• Maintains a safe and clean working environment by complying with procedures, rules,
and regulations
SUPERVISORY RESPONSIBILITIES
Supervises members of the night warehouse team. Works closely with Management to direct the
workflow in an efficient and professional manner. Is responsible for providing effective
leadership while fostering a positive team environment and providing overall direction,
coordination, and evaluation of the department. Performs supervisory responsibilities in
accordance with the organization's policies and applicable laws. Responsibilities include but are
not limited to training employees; planning, assigning, and directing work; recognizing,
rewarding, and coaching; addressing complaints, and resolving problems.
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
• Paid Holidays, Health Plan options (medical, dental, life insurance, and other voluntary plans), Flexible Spending Account, 401K, PTO, vacation accrual, and more.
• Hourly Rate $28.85 per hour / Full time / Monday - Thursday
• The company will evaluate a specific candidate's education, skills and experience when making an offer
QUALIFICATIONS
Education, Certifications and/or licenses
EXPERIENCE:
-High School Diploma or equivalent, college preferred.
-At least 3 - 5 years related experience and/or training; or equivalent combination of
education and experience
KNOWLEDGE/SKILLS:
-Proficient PC skills using MS Office and other various computer systems.
-Ability to read and interpret documents such as safety rules, operating and maintenance
instructions, and procedure manuals.
-Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers,
common fractions, and decimals.
-Must be a results oriented professional with excellent verbal and written communication
skills using diplomacy and discretion as well as strong customer service skills.
-Ability to multi-task, work independently and/or within a team, pays attention to detail and
meets deadlines.
TRAVEL REQUIREMENTS
None
Applicants only, No Recruiters please.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. If you are interested in applying and require special assistance or accommodations due to a disability, please contact our Human Resources department at (800) 724-3960.
- Full Time
- Immediately
- 28.85 Hour
- 16 Houghtaling Road, W Coxsackie, NY 12192
- 5/1/24
It's Not Work When You're Doing What You Love! Woodland Pond at New Paltz is a CMS 5 Star Rated Continuing Care Retirement Community. Woodland Pond has an excellent reputation for quality care and exceptional service. If you are interested in our commitment to a positive, nurturing workplace environment for staff, we want to hear from you! We offer an excellent salary, benefits and perks.
Job Details Job Location: Woodland Pond Inc - New Paltz, NY Position Type: Per Diem Salary Range: $49.92 - $51.92 Hourly Job Shift: Varied Job Category: Health Care DescriptionPosition Summary A Physical Therapist evaluates, treats and prevents disability, injury, disease or health conditions by using physical, chemical, and mechanical means. They utilize goal directed activities, exercises, or techniques to maximize an individual's functional independence. PTs perform and interpret tests and measurements to assess pathophysiological, pathomechanical and developmental deficits of human systems to determine treatment and assist in diagnosis and prognosis ESSENTIAL DUTIES AND RESPONSIBILITIES (*CF indicates Critical Function) Implements a comprehensive patient care treatment plan. Renders care Administers treatment in an organized, professional manner adhering to all department policies, best practice standards, NYS practice acts, and physician protocols. Implements and updates treatment programs to ensure maximum effectiveness. Involves patient/family in treatment and accommodates for individual needs (cultural differences, language, etc.) (*CF) Maintains a positive, professional working rapport with patients, peers and referral sources. Collaborates with other Physical Therapists, as needed, in regard to re-assessing the residents such that the referral sources are kept abreast of residents status in a timely manner. Effectively communicates with the interdisciplinary team and the resident regarding the residents status in a timely manner. Willing to assist other members of the interdisciplinary team when asked Completes all documentation within established timeframes and according to regulatory/ and department guidelines. Documentation represents accurate accounts of treatment that was rendered and response to the treatment. Provides written and/or verbal communication to referral sources, residents, families and other members of the interdisciplinary team (discharge planning/SW/other therapy personnel/nursing staff) in a timely fashion (*CF) Assists in performance improvement activities as needed to ensure quality is consistent with established guidelines and to improve the delivery of service rendered Provides training to health care providers as directed by manager/director (students, volunteers). Participates in in-services, community educational programs and scheduled meetings as requested by the manager//director Keeps the treatment area clean, organized and safe for patients and staff Maintains a productive caseload and productively utilizes non-scheduled treatment time. Communicates with manager/director regarding their schedule and use of nonproductive time to enhance efficiency Provides accurate billing information in a timely manner, maintains compliance with insurance guidelines, and completes all required documentation for reimbursement Completes all required training and in-services All other duties as assigned QualificationsGENERAL SKILLS AND ABILITIES Maintains high standards for work areas, attitude and appearance Understands that honesty and ethics are essential in the performance of duties Willing to learn and grow Demonstrates maturity in judgment and behaviors Able to work a flexible schedule Maintains predictable and reliable attendance Qualifications Masters degree or higher in physical therapy or determined to be equivalent, in accordance with the NYS commissioner's regulations Licensed and registered to practice in New York State or eligible for limited permit Previous PT experience preferred CPR certification preferred Proficiency with computers and standard office software Excellent customer service and verbal communication skills Ability to multitask Demonstrated knowledge of appropriate skills for communicating with individuals of all ages, especially the geriatric population
- Immediately
- New Paltz, NY 12561
- 5/1/24
Hudson Valley Credit Union is currently recruiting for the position of Mailroom Clerk. Primary Function: sort and deliver external and internal mail throughout the organization. Ensure all copier and fax machines are operating properly and prepare all outgoing daily courier deliveries.
Responsibilities
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate preferred
- Valid driver’s license required
- Minimum 1 Year Experience in a customer service environment experience preferred
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Sort and deliver incoming and outgoing mail throughout the Credit Union, including interoffice correspondence and incoming shipments of supplies and materials
- Ensure all outgoing mail/shipments are completed properly and sent on time. Utilize mail system for shipping and tracking, and coordinate services with vendors, including, but not limited to, Fed Ex, UPS, and US Post Office.
- Maintain toner, paper and other printer components. Troubleshoot and fix copier and fax jams and /or toner replacements. Report problems to supervisor, or assistant, and appropriate vendor when necessary.
- Answer General Services’ department phone and directs incoming calls to appropriate personnel.
- Process routine as well as unplanned department mailings. Prioritize work as needed and maintain appropriate stock of supplies.
- Collect and return all confidential recycling as scheduled. Maintain security of content until pick-up.
- Provide coverage/support to Corporate Office Service Representative. Follow safety procedures when providing visitor access to HVCU. Utilize temporary badge system to process visitors.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Poughkeepsie, NY 12603
- 4/30/24
Benefits:
- Competitive Compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Paid Holidays and Vacation
- Wellness Reimbursement Program
What does a Part Time Customer Service Representative do?
Part Time Customer Service Representatives handle customer requests by making and receiving calls about inquiries and complaints regarding rates, billing, service issues, collections, etc. in a proactive, positive and professional manner. The work week may be scheduled anytime between the hours of 8:00am and 6:30pm Monday through Friday and 9:00am to 1:15pm on Saturdays. The typical work schedule is determined by our management team and can vary considerably throughout the year.
Work may include, but not be limited to:
- Communicating with and assisting our customers via the phone and in person
- Collecting, confirming, analyzing, and summarizing information and data from various sources
- Operating office machines not limited to copy machines, fax machines, computers, and telephone equipment
- Preparing and maintaining files and reports
What does it take to be a Part Time Customer Service Representative?
Required:
- High school diploma or equivalency diploma
- Must possess and maintain a valid driver’s license
- Proficient computer skills; ability to type, use a computer, telephone and office equipment
- Must enjoy interaction with the public and have sound judgment, excellent initiative and communication skills
- Ability to work well with other people and interact with the public in a courteous and businesslike manner
- Professional telephone etiquette and demeanor
Preferred:
- Prior customer service and/or call center experience
- Bilingual in English and Spanish
Applications will be accepted until May 03, 2024.
All incumbents start at the same pay rate per the collective bargaining agreement.
Pay Rate: $29.37 to $34.93 / hour
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time, Part Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/30/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What does an Emergency Service Representative do?
- Under general supervision: answers emergency lines, the Control Center telephones and address customer inquiries in accordance with established policy and practices
- Creates Dispatch and Emergency orders in response to customer calls
- Assists in preparing and distributing internal and external reports and notifications and perform call outs for additional personnel
- Receives and records information and completes dispatch orders; handles unlocks as required under established policy; performs difficult clerical and office work calling for some judgment and responsibility which may include, but is not limited to, typing, filing and operating teletype
- Will, when assigned, perform outbound calls, or call backs to customers.
- Assists customers with account matters including, but not limited to, payment agreements and medical notes
- This is a shift position
What does it take to be an Emergency Service Representative?
Required:
- High School or an Equivalency Diploma and one of the following is required: at least one (1) year of customer service experience or at least one (1) year of clerical experience or at least one (1) year of utility experience.
- Must have the ability to type, use a computer, telephone, and office equipment
- Qualified candidates will be required to interact with the public and have sound judgement, excellent initiative, and communication skills
- Must be willing to work rotating shifts including nights, weekends, and holidays
- Must possess and maintain a valid driver’s license
Preferred:
- Prior customer service experience or call center experience
Applications will be accepted until April 19, 2024.
All incumbents start at the same pay rate per the collective bargaining agreement.
Pay Rate: $33.05-38.25 hour
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/30/24
Benefits:
- Competitive compensation
- Medical, dental, and vision insurance
- 401(k) retirement savings plan with substantial company match
- Life and travel insurance
- Tuition assistance
- Wellness reimbursement program
- Paid holidays and vacation
What is an Energy Policy & Regulation Program Manager?
The Energy Policy & Regulation team represents Central Hudson’s interests while navigating New York State’s fast-paced energy policy & regulatory environment. Areas of focus include clean energy deployment, transmission development, energy affordability, electric vehicles, natural gas transformation, and many others. This team participates in various workstreams related to the NY PSC, NYISO, FERC, NY Transmission Owners, and Joint Utilities of New York. The team is responsible for identifying risks and opportunities associated with key regulatory developments, pursuing strategies that are beneficial to the Company and its customers, coordinating with technical experts, fostering awareness across the organization, and positional alignment across various proceedings. The team regularly reports to and interacts with the Company’s senior leadership team.
What does an Energy Policy & Regulation Program Manager do?
- Identifies, reviews, and develops positions regarding developments at the NYPSC and FERC that materially impact our New York and FERC Jurisdictional Businesses. This requires communication and cooperation with other utilities, attorneys, and internal departments’ subject matter experts.
- Identifies key themes and potential impacts from emerging energy policy; provide regulatory analysis and assistance to other areas within the company (e.g. Engineering, Operations, Legal, Public Relations, and CH subsidiaries)
- Prepares, maintains and submits written information on regulatory proceedings and external meetings in order to ensure internal stakeholders are kept up to date with relevant policies, processes and programs.
- Performs research on state and federal regulatory policies and filings in order to support the company’s position in its regulatory filings; work with internal business partners to translate their needs into regulatory strategy
- Develops and implements studies to support regulatory, tariff, and pricing proposals in the context of filings, stakeholder presentations, and other regulatory proceedings.
- Develops and fosters relationships with key internal and external stakeholders in order to obtain and share information that will benefit the company, share best practices, provide and obtain technical advice and build bases of influence.
- Stays current with regulatory developments and identify regulatory precedents, key regulatory themes and trends in order to ensure the best outcomes for Central Hudson
- Builds upon technical professional skills within the areas of Energy Policy and Regulation in order to improve your personal contribution to the business
- Challenges existing ways of working and continuously seek improvement in order to drive greater efficiencies
- Reviews and produce written material that clearly conveys the company’s position within regulatory filings
- Researches and analyzes key themes from a wide range of regulatory proceedings in order to identify how different regulatory scenarios may impact the business
- Develops business cases for tariff/pricing changes in order to support achievement of any implementation objectives
- Contributes to the identification and creation of strategic objectives specific to strategy and regulation in order to drive change and innovation
- Supports the leadership, motivation and development of the regulatory organization to ensure results are delivered in line with expectations and business objectives
- Keeps regulators and other relevant parties up to date and informed about Central Hudson’s programs in order to ensure they are managed appropriately and accordance with regulatory requirements.
- Develops and utilize peer group network in order to absorb and apply technical/professional best practices within the regulatory area, including regulatory developments and precedents.
- Becomes proficient with and support ongoing upgrades to corporate software systems, including but not limited to customer information systems, data portals, and enterprise resource planning.
- Supports storm/emergency restoration efforts
What does it take to be an Energy Policy & Regulation Program Manager?
Required:
- Bachelor’s degree in public administration, business administration, economics, engineering, legal studies, or a related field. Equivalent of education and experience may be considered
- Proficiency with Microsoft Office Suite (e.g. Word, Excel, PowerPoint) and the ability to learn new computer software programs quickly.
- Familiarity and/or knowledge of Central Hudson’s business operations and practices
- Excellent interpersonal, verbal and written communication skills
- Ability to multitask, juggle priorities, navigate complex situations, and use good judgment
- Must demonstrate a high level of enthusiasm and promote a strong work ethic and positive customer service approach
- Must be willing to respond to all requests to work outside of normal work hours
- Must be able to travel as required (e.g. Albany, New York City, Washington DC, etc.)
- Valid driver’s license
Preferred:
- Experience within the regulated Electric and/or Gas Utility industry.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience.
Pay range: $89,100-$163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/29/24
Benefits:
- Competitive compensation
- Medical, Dental, and Vision insurance
- 401(k) Retirement Savings Plan with substantial company match
- Life and Travel Insurance
- Tuition Assistance
- Wellness Reimbursement Program
- Paid Holidays and Vacation
What is a Counsel – Litigation & Claims?
This Counsel – Litigation & Claims position is responsible for providing legal guidance on all claims and legal matters directly and indirectly affecting Central Hudson Gas & Electric Corporation. The position requires independent, sound business judgment and frequent contact with litigants, claimants, judges, mediators, various business departments within Central Hudson, outside counsel and external parties (including customers).
The Counsel – Litigation & Claims provides insightful, high quality, and timely legal advice and counsel in support of the business operations and policy objectives of the Company. The position requires excellent communication skills and the ability to develop relationships and work cooperatively with outside counsel, other NYS utilities and third parties on a broad scope of legal issues, proceedings, matters and litigations. While the position is based in Poughkeepsie, NY frequent travel to any courts, EBTs, mediation or site visits in the Company’s mid-Hudson Valley service territory is required.
What does a Counsel – Litigation & Claims do?
- Works with and is tasked with assignments by other internal legal counsel on matters relating to litigations and claims.
- Handles, investigates, litigations and settles claims for property damage and bodily injuries resulting from the operations of the Company.
- Performs legal research, prepares motions and memos, and participates in specials projects to assist General Counsel and Outside Counsel in the defense of lawsuits and claims brought against the corporation.
- Manages the portfolio of lawsuits brought against the Company, including the assignment of defense counsel and experts as needed.
- Coordinates the flow of legal documents and information regarding the status of cases between the Claims division, General Counsel, and outside counsel.
- Advises and assists other Company personnel regarding legal and claims matters, including contract review.
- Seeks to either litigate or resolve claims and/or litigations, on a fair and reasonable basis, whenever possible and make recommendations on whether to settle lawsuits or proceed to trial.
- Coordinates with representatives of the Company’s carriers and brokers.
- Provides legal guidance to other organizations within the corporation. Such guidance may be related to bankruptcy issues, leases, contracts, rights of way, condemnations, releases, and indemnification issues.
- Monitors legal developments, in general, to formulate views on legal issues that may affect the corporation and assess the potential impacts or risk to the Company.
- Advises management on appropriate legal and ethical action deemed necessary to protect the Company’s interests.
- Consults with the Company’s executive leadership team and General Counsel on minor legal issues that may have economic, political or media implications for the Company.
- Supervises the activities of the Claims Adjusters in furtherance of the above activities
- Participates in other activities as assigned and maintain or improve skills by utilizing available professional development resources.
- Be on call to respond to any situation involving major property damage and serious bodily injuries possibly outside of normal business hours.
- Supports storm/emergency restoration efforts.
What does it take to be a Counsel – Litigation & Claims?
Required:
- J.D. degree from an accredited law school, license to practice law in New York State, and 3+ years’ experience practicing law in the area of litigations in New York State.
- Travel throughout Central Hudson’s service territory.
- Experience analyzing complex matters and reducing them to manageable projects and communications.
- Demonstrated effective verbal communication and research and writing skills, including experience drafting legal documents.
- Ability to work as a part of a collaborative team with other utilities, outside counsel and the Company’s business units.
- Ability to manage multiple complex matters simultaneously, take initiative, and work independently.
- Ability to comprehend and analyze technical issues associated with claims and legal requirements.
- Sound business judgment and decision-making.
- Ability to work and respond during non-traditional hours as needed.
- Valid driver’s license.
Preferred:
- Previous experience in customer claims, small claims, civil litigations and administrative hearings.
- 3+ years of experience practicing law in the area of civil litigation.
- Experience with the New York State court system and experience interacting with state and federal court systems.
- Knowledge and understanding of the utility industry and challenges, including litigations and claims.
This position has a career path which allows for advancement opportunities within a job series. The title and level are commensurate with experience. Pay range: $96,600 – $163,800
Please go to www.centralhudson.com/employment. Click the “Search Career Opportunities” button. Follow the directions to submit an application and upload your resume for the desired position. Applications sent via e-mail and US Mail will not be accepted. No phone calls or agencies, please. All replies will be held in strict confidence.
All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status. Central Hudson Gas & Electric Corporation takes affirmative action in support of its policy to employ and advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities.
VEVRAA FEDERAL CONTRACTOR
- Full Time
- Immediately
- 284 South Avenue, Poughkeepsie, NY 12601
- 4/26/24
Hudson Valley Credit Union is currently recruiting for the position of FSR I. Primary Function: process a complete range of branch services for retail and business members, including opening new loans and accounts, processing transactions, and cross selling credit union products and services. Use a needs based sales approach to establish new memberships, make referrals to business partners, deepen member relationships and retain members.
Responsibilities
- Open new memberships, new accounts, and new loans and process loan and account transactions for retail and business members. Use needs based sales approach, ask questions to uncover ways to meet members’ financial needs with additional HVCU products and services.
- Refer members to appropriate business partners based on member needs and capture interactions using the customer relations management software. This includes but is not limited to automated transaction services, real estate loans, business loans and services, investment and insurance services. Provide strong internal service to coworkers throughout the credit union.
- Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs. Utilize resources to ensure quality member service.
- Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
- Accurately perform teller transactions with various negotiable items. Act as a teller when necessary.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
Qualifications
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- NYS Notary Public license achieved within 12 months of obtaining position required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience required
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- High School Diploma, General Education Development (GED) certificate, or state authorized high school equivalent certificate; or a current high school senior in possession of a certificate of satisfactory academic standing required
- NYS Notary Public license achieved within 12 months of obtaining position required
- Minimum 1 Year Customer service and sales experience in a financial institution or retail environment experience required
Click here to view full job description
Why choose HVCU?
HVCU cares for our employees, members, and community. We actively seek to create an inclusive workforce by hiring people with diverse perspectives and experiences. We celebrate and embrace what makes each of us different and foster an environment where everyone feels that they belong. In commitment to our diversity, equity, and inclusion mission, we encourage members of historically underrepresented communities to apply, including those who identify as women, minorities, veterans, disabled and LGBTQ+.
Employee Perks:
- HVCU University & Academy; Professional Development Training
- Student Loan Repayment & Tuition Reimbursement Programs
- Medical, Dental, and Vision coverage (coverage starting as low as $20 per month)
- 401(k) with employer match and non-elective employer contribution
- Paid time off (PTO), holidays, and community volunteer time
- Life, Short-Term, and Long-Term Disability Insurance
- Discounted Loan Rates & Fees
Hudson Valley Credit Union is an AA/EEO employer committed to equal opportunity and employee diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, the status of being transgender, national origin, disability, military or veteran status, genetic information, marital or familial status, domestic violence victim status, or any other characteristic protected by law.
- Open new memberships, new accounts, and new loans and process loan and account transactions for retail and business members. Use needs based sales approach, ask questions to uncover ways to meet members’ financial needs with additional HVCU products and services.
- Refer members to appropriate business partners based on member needs and capture interactions using the customer relations management software. This includes but is not limited to automated transaction services, real estate loans, business loans and services, investment and insurance services. Provide strong internal service to coworkers throughout the credit union.
- Contribute to branch and individual sales and service goals. Maintain a working knowledge of HVCU products, services and systems in order to make recommendations based on member needs. Utilize resources to ensure quality member service.
- Support the successful implementation of marketing programs and promotions. Create member awareness by discussing the features and benefits of the product/service being promoted and close sales.
- Accurately perform teller transactions with various negotiable items. Act as a teller when necessary.
- Adhere to branch safety and security practices and procedures. This includes member confidentiality, securely maintaining cash and negotiable items, and physical security standards.
- Adhere to all Credit Union policies, procedures, and regulatory agency requirements. Participate in all required and recommended training and development including, but not limited to, Bank Secrecy Act training (BSA) and demonstrate attained knowledge. Participate on Credit Union teams, projects and strategic initiatives when the opportunity arises. Perform additional duties and special projects as assigned.
- Embrace and apply HVCU’s guiding principles to all activities and responsibilities. This includes the Credit Union’s Mission, Vision, Core Values, Employee and Member Value Propositions, Sales and Service Model, and commitment to Lean Six Sigma practices. Support the Credit Union’s initiatives by demonstrating teamwork and professionalism.
- Responsible for regular and predictable attendance including punctuality.
- Full Time
- Immediately
- Hopewell Junction, NY 12533
- 4/18/24
Job Summary
The Tuxedo Club is searching for customer service driven Servers and Food Runners to join our team! The club has full-time, part-time, and banquet schedules available for those who want to deliver exceptional member experiences, as part of a fun team!
Duties and Responsibilities
- Take food and drink orders from tables in your assigned section
- Assist housemen and runners in setting up:
- buffets and food stations
- Ceremonies and various other dinners and events
- Conduct wine and coffee service in proper fashion
- Direct backwaiters to aid in proper service
- Greet members and guests and respond to requests in a friendly and courteous manner, bringing hospitality to every interaction
- Read, understand and execute Event Orders
- Follow checklists and Standard Operating Procedures
- Perform opening, mid-shift, and closing duties complying with Tuxedo Club's Events' operational standards
- Adhere to company uniform and grooming standards at all times
- Comply with all NYS Health and Safety codes with regards to Food and Beverage
- Perform any related duties as requested by the supervisor/manager
- Assist other departmental staff members when needed
This job description in no way states or implies that this position is limited to the aforementioned duties. You may be required to perform other job-related duties assigned by your Supervisor, or Director.
Qualifications
- 1 year experience as a server/waitstaff
- Knowledge of POS systems (JONAS) preferred
- Basic knowledge of DOH regulations
- Team player with positive attitude and excellent communication skills with attention to detail
- Must be able to stand for long periods of time
- Energetic and professional
- Possesses a passion for exceeding member expectations with a commitment to excellence that results in providing the highest quality member and guest experience
Compensation and Benefits
- Competitive Hourly Rate based on experience
- Eligible for Employee Holiday Bonus
- Eligible for 401k plan after 6 months
- Eligible for benefits as outlined in the Employee Handbook by classification
Working Conditions
As a Server or Food Runner you may be in a full time or part time hourly position. It is expected that, at times, you may have to work on evenings, weekends, and/or holidays. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the environment is moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- May need to work in wet or humid conditions, near moving parts, near fumes or airborne particles, in extreme non-weather heat, and in extreme non-weather cold
- Regularly required to sit, stand, walk, bend, lift, use hands and fingers, reach with hands and arms, talk and/or hear
- Specific vision abilities required by this job include close, distance, color, peripheral vision, and depth perception
- Employees must be able to lift a minimum of 50lbs multiple times per day, and push a cart weighing up to 100lbs
- Expect to be on their feet for up to 6 hours at at time
- Must practice proper body mechanics and use appropriate personal protective equipment to avoid injury
Equal Employment Opportunity: The Tuxedo Club does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. The Tuxedo Club is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact the Human Resources Manager, Jessica Roman at 845-351-7339.
- Full Time, Part Time
- Immediately
- 1 West Lake Road, Tuxedo Park, NY 10987
- 4/9/24